Industry:

Property Management

‍Portfolio Size:

500+ units
‍
Primary Challenge:

Maintenance requests, tenant communications, and vendor coordination relied on email and spreadsheets — creating delays and tenant dissatisfaction.

Our Approach:
‍

Optivize deployed an automation framework that:

• Centralized tenant requests

• Automated vendor dispatch and updates

• Synced maintenance data across systems

• Provided real-time visibility to management

Results:

• 35% increase in tenant retention

• 25 hours saved per week across admin staff

• 2× ROI achieved within 6 months

• Faster issue resolution and fewer complaints

Key Takeaway:

Automation directly improved tenant experience and profitability.